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TERMS & CONDITIONS

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1. Introduction

Welcome to Designlift Interiors T/A Designlift Interiors Consultancy.
Designlift Interiors Consultancy is a business in the interior design industry that provides online and offline services. By visiting the site or using any of the products, software, or services provided to you through the Site, you accept these Terms and Conditions (the “Terms”) and privacy statement. In addition, when you use any current or future Designlift Interiors Consultancy services or visit or purchase from any business affiliated with Designlift Interiors Consultancy, whether or not included on the site, you also will be subject to the guidelines and conditions applicable to such service or business.

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2. Use of Services

If you use the Site, you are responsible for maintaining confidentiality and restricting access to your computer, and you agree to accept all activities that occur upon access.
Designlift Interiors Consultancy and its affiliates reserve the right to, in its sole discretion, refuse service, terminate accounts, remove or edit content, or cancel orders.
If you become aware of any unauthorised use of your account, you agree to immediately notify Designlift Interiors by emailing us at support@designliftinteriors.com.
You will not reproduce, duplicate, copy, modify, sell, lease, rent, trade, distribute or resell the Services for any purpose, or create any derivative works based on the services in any manner.

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3. Third Party Providers

Designlift Interiors Consultancy may from time to time include in Services certain third-party content or links to third-party websites (each, a “Third Party Provider”).
Such content and websites contained therein are owned by the Third Party Providers (or by persons or companies on their behalf).
Designlift Interiors Consultancy may at any time and from time to time change, add, or remove Third Party Providers from the Services, in its sole discretion and without prior notice to you.
We have no control over the websites, products, or services of Third Party Providers.
We do not endorse or evaluate the websites, products, or services of Third Party Providers (or any advertising or links on any such websites) and we assume no responsibility for the actions or omissions of any Third Party Providers.
Designlift Interiors Consultancy is not responsible for examining or evaluating the content or accuracy of any Third Party Providers, and Designlift Interiors Consultancy does not warrant and will not have any liability or responsibility for any Third Party Provider’s materials or websites (or for any other materials, products, or services of third parties).

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Without limiting the foregoing, you agree that Designlift Interiors Consultancy is not liable for any loss or damage which may be incurred by you as a result of:

  • The content and/or websites of Third Party Providers;

  • Your use or purchase of any websites, products, or services of Third Party Providers;

  • The availability, quality, or safety (including both design and manufacturing) of the products or services offered by Third Party Providers; and

  • The accuracy and thoroughness of the descriptions of any such products or services provided by Third Party Providers.

 

4. Design Consulting Services

The terms and conditions of Designlift Interiors Consultancy are fee-based and time-based consulting services.

 

5. Sale of Products

Designlift Interiors Consultancy relies upon a network of independent vendors who supply some of the goods displayed on the Site.
Our independent Vendors are solely responsible for the products featured on the site. Without limitation, Designlift Interiors Consultancy is not liable for any infringement of copyrights, trademarks, trade dress, or other proprietary or intellectual property rights arising out of products featured on or advertised through the Site or by email.
Nothing on the Site shall be deemed to confer on any person any license or right on the part of Designlift Interiors Consultancy or any supplier with respect to any such image, logo, or name.
Designlift Interiors Consultancy takes responsibility for all aspects relating to the transaction, including the sale of services sold on the website, customer service and support, dispute resolution, and delivery of service.

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6. Export Restrictions

The online offering on this website is available to International and South African clients.

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7. Delivery Policy

Subject to availability and receipt of payment, requests will be processed within 3 days, and delivery confirmed by way of email.

 

8. Payment Options Accepted

Payments may be made via Visa or MasterCard.

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9. Card Acquiring and Security

Card transactions will be acquired for Designlift Interiors Consultancy via Payfast (Pty) Ltd, who are the approved payment gateway for all South African Acquiring Banks.
Payfast uses the strictest form of encryption, namely PCI-DSS Level 1 extended validation SSL with 2048-bit encryption, the highest encryption available. No card details are stored on the website. Users may view their security certificate and security policy on the Payfast website.

 

10. Customer Details Separate from Card Details

Customer details are being stored by Designlift Interiors Consultancy separately from card details, which are entered by the client on Payfast’s secure environment. For more details on Payfast, refer to their website.

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11. Merchant Outlet Country and Transaction Currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa (ZAR).

 

12. Risk of Loss

The items purchased from our Site are handled by third-party carriers pursuant to a delivery contract. As a result, the risk of loss and title for such items may pass to you upon our delivery, or delivery by our independent vendors, to the carrier.

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13. No Liabilities

Designlift Interiors Consultancy relies upon a network of independent vendors who supply some of the goods displayed on the Site.
Notwithstanding anything to the contrary contained in these Terms and Conditions, Designlift Interiors Consultancy shall have no liability for any loss, damage, cost, claim, or penalty of whatsoever nature, including but not limited to indirect and consequential damages and loss of profits, however arising out of or in connection with these products the user purchased on the Designlift Interiors Consultancy website, whether caused by latent or patent defects of independent vendors.
The User hereby indemnifies Designlift Interiors Consultancy and its affiliates and holds it harmless against any and all liability, loss, damage, penalty, cost, or claim of whatsoever nature suffered by any third party in relation to any act or omission caused by the Independent Vendor or its employees, representatives, agents, or assigns or any third party in relation to the products the user purchased on the Designlift Interiors Consultancy website.

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14. Return and Refunds Policy

In an effort to offer you a wide selection of curated products, we work with a variety of independent vendors and consequently are not able to facilitate returns.
If you receive a product that is materially damaged or defective, we will:
(1) Cause the vendor to replace the damaged or defective product at no cost to you, or
(2) If the item cannot be replaced because it is no longer being manufactured or otherwise, the vendor should provide you with a store credit or a full refund for the specific product at your election, understanding in either case that the third-party vendor may require the defective or damaged product to be returned directly to them as part of their replacement program.
While we work hard with vendors to make sure that items displayed on Designlift Interiors Consultancy site are available, from time to time the vendors may discontinue a product line prior to notifying us. Based on this fact, we understand that you may be buying a collection of products, but we can’t guarantee that every item in the collection will be available. If you purchase a group of products through Designlift Interiors Consultancy, and the item is out of stock or discontinued, we will arrange for the vendor to provide you with a store credit or a full refund for the specific product at your election.
The provision of services by Designlift Interiors Consultancy is subject to availability. In case of unavailability, Designlift Interiors Consultancy will refund the client in full within 30 days.
Except as otherwise expressly set forth below, all purchases through the site are nonrefundable, including any unused portions. We do not provide price protection or refunds in the event of a price drop or promotional offering.

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15. Intellectual Property

All content included in the Services (including without limitation images, icons, text, graphics, logos, data compilations, software, etc.) (collectively referred to as “Content”) is the property of Designlift Interiors Consultancy or its content suppliers and protected by international copyright laws.
You agree that you will not use any of the intellectual property, proprietary information, or other materials contained in the Services in any way whatsoever except for use of the Services in compliance with these Terms.

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16. Disclaimer of Warranties

The products and services displayed on our site are provided without any guarantees, conditions, or warranties as to their accuracy. There is no assurance or guarantee of satisfaction with the products or services offered on the site.
The services, this site, and all information, content, materials, products, and services included on or otherwise made available to you through the site (and websites of third-party providers) are provided by Designlift Interiors Consultancy on an “as is” and “as available” basis.
Designlift Interiors Consultancy makes no representations or warranties of any kind, express or implied, as to the operation of the services or this site or the information, content, materials, products, or services included on or otherwise made available to you through this site, unless otherwise specified in writing. You expressly agree that your use of this site is at your sole own risk.

 

17. Limitation of Liability

Subject to the section above, you expressly understand and agree that Designlift Interiors Consultancy, its affiliates, and licensors shall not be liable to you for:
Any direct, indirect, incidental, special, consequential, or exemplary damages which may be incurred by you, however caused and under any theory of liability. This shall include, but not be limited to, any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation, any loss of procurement of substitute goods or services, or other intangible loss.

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18. Release and Indemnity

If you have a dispute with any independent vendor or third-party provider, you release us (and our officers, directors, agents, subsidiaries, joint ventures, and employees) from claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown, arising out of any or in any way connected with such disputes.

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19. Revision of the Terms

We may amend the Terms from time to time by posting amended Terms on the Site.
Except as otherwise stated in any such posting, all amended terms shall be effective immediately. Additionally, we may notify you through email or otherwise of such amended terms.

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20. Disputes

Any dispute relating in any way to your visit to the Site shall be submitted to confidential binding arbitration and governed by the Arbitration Act 42 of 1965.

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21. Privacy Statement

Your privacy is important to Designlift Interiors Consultancy. This privacy statement provides information about the personal information that Designlift Interiors Consultancy collects and the ways in which Designlift Interiors Consultancy uses that personal information.
Please refer to the Protection of Personal Information Act No 4 of 2013.

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22. Personal Information Collection

Designlift Interiors Consultancy may collect and use the following kinds of personal information:

  • Information about your use of this website

  • Information that you provide for the purpose of registering with the website

  • Information about transactions carried out over this website

  • Information that you provide for the purpose of subscribing to the website services

  • Any other information that you send to Designlift Interiors Consultancy

 

23. Using Personal Information

Designlift Interiors Consultancy may use your personal information to:

  • Administer this website

  • Personalize the website for you

  • Enable your access to and use of the website services

  • Publish information about you on the website

  • Send to you products that you purchase

  • Supply to you services that you purchase

  • Send to you statements and invoices

  • Collect payments from you

  • Send you marketing communications

 

All subject to the Protection of Personal Information Act No 4 of 2013.
Where Designlift Interiors Consultancy discloses your personal information to its agents or subcontractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement.
In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Designlift Interiors Consultancy may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise, or defend its legal rights.

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24. Securing Your Data

Designlift Interiors Consultancy will take reasonable technical and organisational precautions to prevent the loss, misuse, or alteration of your personal information.
Designlift Interiors Consultancy will store all the personal information you provide.
Information relating to electronic transactions entered into via this website will be protected by encryption technology.
Designlift Interiors T/A Designlift Interiors Consultancy will comply with the provisions of POPI 4/2013.

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25. Updating This Statement

Designlift Interiors Consultancy may update this privacy policy by posting a new version on this website. You should check this page occasionally to ensure you are familiar with any changes.

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26. Other Websites

This website contains links to other websites.
Designlift Interiors Consultancy is not responsible for the privacy policies or practices of any third party.

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27. Country of Domicile

The website is governed by the laws of South Africa, and Designlift Interiors Consultancy chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

 

28. Variation

Designlift Interiors Consultancy may, in its sole discretion, change this agreement or any part thereof at any time without notice.

 

29. Company Information

This website is run by Designlift Interiors (Pty) Ltd based in South Africa with registration number 201605532807.
Designlift Interiors Consultancy contact details:
51 Milkwood Crescent, Sandown Estate, Big Bay 7441
support@designliftinteriors.com

+27 79 929 8749

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